FAQ

These answers summarize common questions. The linked store policies provide the complete terms.

Where do you ship?

We currently ship only within the United States, and standard shipping is free on every United States order.

How long does delivery take?

Orders are generally processed in 1–2 business days. Estimated carrier transit is 4–6 business days, and tracking information is provided after shipment.

Can I return or exchange an item?

Eligible items can be returned or exchanged within 30 days after delivery. We provide a free return label and do not charge a restocking fee.

When will I receive a refund?

Approved refunds go to the original payment method and are processed within 10 business days. Financial institutions can require additional posting time.

Can an order be cancelled?

You may request cancellation before shipment. After shipment, the Refund Policy applies.

Which payments are accepted?

Checkout supports eligible Credit and Debit Card payments in USD, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

What if an order is damaged or incorrect?

Contact us with the order details. We pay return shipping for damaged, defective, incorrect, or incomplete goods and will arrange an appropriate remedy.